Privacy Policy

Last updated: February 28, 2025

1. Introduction

Datancare ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PII masking service.

2. HIPAA Compliance

As a service provider to healthcare organizations, we maintain strict compliance with HIPAA regulations. Our services are designed to help your organization maintain HIPAA compliance through:

  • End-to-end encryption of all data transmissions
  • Secure data processing environments
  • Regular security audits and updates
  • Strict access controls and authentication

3. Information We Collect

We collect and process the following types of information:

Account Information:
  • Company name and domain
  • Contact information (email, phone)
  • User credentials (encrypted)
Service Usage Data:
  • API usage statistics
  • Performance metrics
  • Error logs

4. How We Process Data

Our PII masking service operates on a zero-knowledge principle:

  • We never store the original PII data we process
  • All processing occurs in memory
  • Masked data is immediately transmitted to your specified endpoints
  • Processing logs contain only masked values

5. Data Security

We implement and maintain appropriate technical and organizational security measures:

  • 256-bit SSL/TLS encryption for all data transmissions
  • Regular security audits and penetration testing
  • Secure data centers with SOC 2 compliance
  • Regular backup and disaster recovery testing

6. Your Rights

As a user of our service, you have the right to:

  • Access your account information
  • Request data export
  • Modify or delete your account
  • Opt out of non-essential communications

7. Updates to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes via email or through our service. Continued use of our service after such changes constitutes acceptance of the updated policy.

8. Contact Information

For questions about this Privacy Policy or our data practices, please contact:

  • Privacy Officer
  • Email: privacy@datancare.com
  • Phone: (323) 688-3440
  • Address: 123 Privacy Lane, Suite 100, Boston, MA 02108